Petsmart damn near held my fish hostage before questioning my tank choice/ how long it’s been cycled. Meanwhile….. my fish is sitting in the cup. I say sitting because 100% wasn’t moving from the bottom. Here’s to (hopefully) many healthy years with Aero. Just starting the drip acclimation process now! Can’t wait for him to flourish.

https://www.reddit.com/gallery/1rbs3wx

Posted by KappaKatieOG

11 Comments

  1. I was always instructed to ask about the tank and make sure customers know the proper care when I worked there for a bit, especially around a college/frat house.

    There were kids throwing them in vodka bottles, so everyone had the right to refuse a purchase.

  2. Fantastic_Jaguar_323 on

    I’m glad they’re finally starting to question and hold sales to uneducated people but if that fish was literally suffering they can at least let people try

  3. Loose_Ambassador9251 on

    If you’re trying to understand the logic.. the cup is temporary, the customer is their forever home.

    It’s important that the staff do their due diligence and ask questions. Because they want you to take home your fish and have it be successful. I worked at a LFS. We did the same thing. It’s standard. That’s all

  4. I’m glad they asked! We need more major petstore employees to ask those questions! We see too many suffering bettas (and other fish) because most employees DON’T care enough to bring all that up! What a great associate! Beautiful betta too! The tank looks perfect!

  5. I work at PetSmart. I can’t tell you how many people have been baffled when I tell them they need a heater for their betta, or that a 1 gallon bowl is not an acceptable habitat. I endorse being frustrated about the cups (I despise them), but the questions could potentially be the difference between a fish living in the equivalent of a freezing closet versus a suitable home. I’ll err on the side of caution every time.

  6. If you’d done more research you would know that Betta fish are labyrinthine fish that originated in warm puddles, so they breathe air and water.

    They live in cups in stores because they’ll kill any other Betta fish they’re contained with.

    So they sell them in these cups because that’s the most humane way to transport Betta fish, not because they want you to have them live in a cup for the rest of their lives.

    You’ve actually shown exactly why she asked those questions, and I hope you listened to her or you’re gonna kill this poor fish.

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